Privacy Policy

By using Nova, users acknowledge the practices described in this Privacy Policy.

Information Users Provide

Nova may collect information provided directly by users, including:

• name
• email address
• telephone number
• company or business information
• account credentials
• property addresses
• property characteristics
• transaction information
• contract or acquisition information
• estimated property values
• repair estimates
• property photographs and documents
• notes and communications
• underwriting requests
• marketing support requests
• other information submitted through Nova

Account and Membership Information

When users create an account or purchase a membership, Nova may maintain:

• account identifiers
• membership tier
• subscription status
• renewal or expiration information
• billing status
• associated transaction history

Payment Information

Payments are processed by third-party payment processors such as Stripe.

Nova generally does not receive or store complete payment card numbers.

The payment processor may provide Nova with limited payment-related information such as:

• payment status
• customer identifiers
• subscription identifiers
• payment method type
• card brand
• last four digits where available

Deal and Property Information

When users submit a deal, Nova may collect information concerning:

• property ownership or control
• property location
• condition
• pricing
• mortgages or liens
• transaction terms
• desired proceeds
• closing information
• photographs
• contracts
• other information necessary to evaluate or facilitate a potential transaction

Marketing Information

For Growth members or users of marketing services, Nova may process:

• target markets
• advertising budgets
• campaign information
• lead counts
• advertising spend
• funnel URLs
• campaign performance information
• marketing requests
• communications regarding campaign strategy and performance

Automatically Collected Information

When users use the website, Nova may automatically collect certain technical information, including:

• IP address
• browser type
• device type
• operating system
• referring pages
• pages visited
• timestamps
• approximate location derived from IP address
• diagnostic information
• security information
• usage information

Nova may use information to:

• create and maintain accounts
• evaluate submitted properties and transactions
• perform underwriting
• provide disposition services
• coordinate transactions and closings
• operate client dashboards
• provide status and calendar updates
• administer memberships
• process and reconcile payments
• provide customer support
• deliver marketing services
• manage advertising campaigns
• communicate campaign performance
• send transactional notifications
• prevent fraud and abuse
• secure the Services
• diagnose technical problems
• comply with legal obligations
• enforce agreements
• improve Nova's Services

Nova may share information when reasonably necessary to provide the Services.

Recipients may include:

• payment processors
• hosting and database providers
• email and communications providers
• analytics and security providers
• real estate agents and brokers
• buyers and transaction participants
• title and escrow companies
• attorneys or professional advisors
• photographers
• contractors
• property-service providers
• advertising platforms
• marketing service providers
• other vendors supporting Nova's operations

Nova may also disclose information when required by law, legal process, or reasonably necessary to protect Nova, users, or others.

Nova does not sell personal information for money in the ordinary meaning of the term.

Certain privacy laws define "sale," "sharing," or "targeted advertising" more broadly.

To the extent Nova engages in activities covered by those definitions, Nova will provide notices and rights required by applicable law.

Nova uses Stripe to process certain membership and service payments.

Payment information submitted during checkout is processed according to Stripe's own privacy and security practices.

Nova receives information necessary to manage subscriptions, including:

• payment status
• customer identifiers
• subscription identifiers
• plan information
• billing events

Growth services may involve third-party advertising platforms such as Meta.

Where applicable, information necessary to operate campaigns may be processed by those platforms according to their own terms and privacy policies.

Nova does not control the independent data practices of third-party advertising platforms.

Nova may use cookies and similar technologies for:

• authentication
• account sessions
• security
• preferences
• analytics
• performance
• advertising or attribution where implemented

Where legally required, Nova will provide appropriate choices regarding non-essential cookies or tracking technologies.

Nova may send transactional communications regarding:

• account activity
• submitted deals
• underwriting
• transaction status
• requests for information
• closing milestones
• memberships
• billing
• marketing campaign updates
• security

Nova may separately send promotional communications where permitted by law.

Users may opt out of promotional emails through the unsubscribe mechanism provided in those messages.

Users may continue receiving necessary transactional communications while maintaining an active account or transaction.

Nova uses reasonable administrative, technical, and organizational safeguards designed to protect information.

These measures may include:

• authentication controls
• database access policies
• role-based permissions
• encrypted network connections
• payment processing through specialized third parties
• restricted administrative access
• other security measures appropriate to the Services

No internet-based system can be guaranteed to be completely secure.

Nova retains personal information for as long as reasonably necessary to:

• provide the Services
• maintain transaction and business records
• comply with legal obligations
• resolve disputes
• enforce agreements
• prevent fraud
• protect legitimate business interests

Retention periods may differ depending on the type of information and transaction involved.

Depending on where a user resides, applicable law may provide rights concerning personal information, potentially including rights to:

• request access
• request correction
• request deletion
• obtain certain information about disclosure or processing
• opt out of certain forms of targeted advertising, sale, or sharing
• appeal certain privacy decisions

These rights are subject to applicable exceptions.

Nova may need to verify identity before fulfilling certain requests.

Privacy requests may be submitted to:

Users may request deletion of their Nova account and associated personal information.

Certain information may be retained where reasonably necessary or legally required, including:

• transaction records
• contracts
• payment records
• fraud-prevention information
• records required to establish or defend legal claims

Deleting an account does not terminate obligations contained in separate executed agreements.

Nova is intended for adults engaged in real estate or related business activities.

The Services are not directed to children under 13, and Nova does not knowingly collect personal information from children under 13.

Nova may contain links to or integrations with third-party websites and services.

Their privacy practices are governed by their own policies.

Nova is not responsible for the privacy practices of independent third parties.

If American Dreams Now LLC or Nova undergoes a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, information may be transferred as part of that transaction subject to applicable law.

Nova is operated in the United States.

If users access Nova from outside the United States, information may be processed or stored in the United States or other locations where service providers operate, subject to applicable law.

Nova may update this Privacy Policy periodically.

When changes are made, revise the "Last Updated" date.

Provide additional notice of material changes where required by applicable law.

For privacy questions or requests: